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View Full Version : Home Insurance - the underwriter exchanged the correspondence address and property address?



Pankaj
27-07-2011, 04:12 PM
I had bought home insurance from ICICI Lombard. In the proposal form, I had clearly mention about the risk address (the property) that needs to be insured and a correspondence address, where policy needs to be sent. Now the underwriter exchanged the correspondence address and property address, so the property which is insured as per policy document is a rented property and does not belong to me. I had personally made several visits to ICICI Lombard office but no one cares . It’s now almost 6months still the new policy with changed address is not issued. What to do now?

Master
27-07-2011, 07:33 PM
Have you contacted the Customer care of ICICI Lombard?
Do you have written complaint letter regarding the above?

Expert
27-07-2011, 08:41 PM
What to do now?
Write a letter to the company with the photocopy of the policy and wait for 15 days if nothing happens then use the IRDA's IGMS.