Non receipt of Health Insurance ID card

[Ashok Sharma]

I have not recieved health insurance ID card, which is required for cash less treatment. Could you please tell me whom should I write - TPA or Insurer.

Please advice.

[Expert]

Write a letter to TPA Head Office mentioning -

Your Mediclaim Policy No.,
Insured name,
Insurance company,
Reference No (If any)

Ask them to send the ID Card.

[BlackCaps]

I have not recieved health insurance ID card, which is required for cash less treatment. Could you please tell me whom should I write - TPA or Insurer.

Please advice.
Ashok,

Now the e-card is available online on the TPA - websites. Just log on and take a print out. Even if you face any problem with wrong data on the e-card, just raise online request.