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As per LIC wibsite - licindia.in
Grievance Redressal Officers: Grievance Redressal Officers have been designated at all levels of the Organisation :

  • At the branch level: The Sr/Branch manager
  • At the divisional level: Manager, CRM
  • At the zonal level: The Regional Manager CRM
  • At the Central level: The Executive Director CRM/Chief(CRM)

Policyholders can personally contact these designated Officials and seek redressal of their grievances.