Stolen/Recovered Car – No response from surveyor?

[nishant]

My Maruti-Swift car got stolen on 31/01/11 and its is 03/02/11. My car was recovered within 7-8 hours with minor damage, the thefts took only personal stuff and try to broke inbuilt CD Player inside, there was also minor scratches around the door handle area. I have registered a case of theft on the day of theft of my car. After recovery of my car a claim adjuster had assigned to my case by my insurance company. My car is still in police station and I had contacted multiple times to my claim adjuster but not received any response. I had made numerous calls to him, left messages on his voice mail, but he never called back, I have called the insurance company customer care about the problem I am facing, they have said that the case is under investigation. What to do to speed up the case?

Similar Threads:

• Want To Be an Insurance Surveyor
• What do I do if the vehicle is stolen and the original policy is lost?
• Car stolen, Insurance not being paid since 3 years
• Case Study 21 - Full value of stolen vehicle be paid to policy holder: SCDRC
• TATA-AIG not giving claim for my stolen laptop?

[Rahul]

Take up the issue with the insurance company. They will change the surveyor.

[v.r.s.nathan]

You are lucky that got the car back with small scraches. By the way who is your insurance company - PSU or Pvt.?