This is to update to all the new buyers that before buying any health insurance policy, the sales persons make big promises. But, hide the hard fact. I had a bitter recent experience. In the month of Nov’2010, my father got admitted in a hospital for one day under the advice of resident doctor. When I submitted the claim to the insurance company, the claim was promptly rejected stating that the patient could have been treated as outpatient (OP) case and hence, the claim could not be settled. Now, I fail to understand, how an insurance company can overrule the advice of a qualified doctor, when all the reports and bills are available to them?