Reliance General - claim rejected for vehicle fitted with LPG kit and not endorsed in the policy

[Rajeev S]

My car meet with an accident and I wanted to claim for the repair charges, the person who has appointed for surveying the vehicle rejected my claim stating that “my vehicle got fitted with LPG kit and it was not endorsed in the policy”. But I was not aware that it has to be endorsed in the policy, at the time of getting the policy I had provided the RC book in which it has note mentioning that vehicle is fitted with LPG kit but representative did not told about motioning LPG fitting in the policy. When I complained the same to customer care no one bother to answer my query.

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