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Thread: Online car insurance policy from HDFC Ergo - Waiting for hard copy of policy

  1. #1
    NewBie
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    May 2009
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    India
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    15

    Unhappy Online car insurance policy from HDFC Ergo - Waiting for hard copy of policy

    I had bought a car insurance policy from HDFC Ergo online. I had immediately received a soft copy and all details on the policy were correct. But I am still waiting for hard copy. They did not send a hard copy. When I emailed them to send me the hard copy of the above car policy, they (customer care of HDFC Ergo) sent me a car policy with wrong manufacturer name and model. I again called them and asked to correct the mistake. Still I am waiting for the same. I am still driving the car with the printed soft copy.




  2. #2
    PW Stalwart
    Join Date
    Apr 2009
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    Chennai
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    254

    Default

    The online softcopy of the policy will work everywhere no need to worry on that. Still if you want hard copy from the company, please write to the customer care of HDFC Ergo - (Email – care@hdfcergo.com).
    You will pick up maximum wrong numbers when on roaming.

  3. #3
    NewBie
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    May 2009
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    India
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    Quote Originally Posted by Madhura View Post
    The online softcopy of the policy will work everywhere no need to worry on that. Still if you want hard copy from the company, please write to the customer care of HDFC Ergo - (Email care@hdfcergo.com).
    Thanks Madhura! But there is no insurance stamp on the online policy. Will still it work?

  4. #4
    PW Expert
    Join Date
    Mar 2009
    Location
    Noida
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    113

    Default

    Quote Originally Posted by Ajeet View Post
    Thanks Madhura! But there is no insurance stamp on the online policy. Will still it work?
    The insurer would deface the insurance stamp on the basis of the online policies issued by them and inform the same to IRDA.
    Read Here - Link


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