Originally Posted by
R.K.SHARMA
After inspection of my damaged vehicle at my residence, the surveyor appointed by TATA AIG send me a letter to send the car to Authorized dealer and to produce the bill so that assessment of loss can be carried out. Accordingly, as TATA AIG has tag/MOU with FAIRDEAL HYUNDAI, WORK SHOP/SHOW ROOM at RANCHI, the latter send their guys to pick up my car from my residence- as the car had been at my residence because the mentioned workshop denied to received saying it's a case of TOTAL LOSS.
Now, as mentioned in my thread, I came to know that workshop has produced and submitted a huge bill to me as well as TATA AIG. When I demanded the details of calculations/assessment from TATA AIG, I stunted to know that an ADDITIONAL WORK amounting to Rs. 93,109/-.
Then, I contacted the surveyor Mr. Shyam Krishna, he told me the workshop has given unrealistic/malicious bill. When I questioned about the work order given to the workshop, I astonished to know that the work order has been given verbally.
Q. Is this correct way to give verbal work order- without specifying details of work or parts to be replaced/repaired ?Beside this, the surveyor himself is saying that the engine assembly area including power steering was completely in good condition [ I also know this, as there was not the case of head on collision ]. Despite this, I surprised to know that the said workshop has submitted the bill to TATA AIG [ Copy of the bill is also with me] showing replacement of vital parts of engine assembly viz., radiator, battery, power-steering, etc.
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