Manager - Operations (Group Business)
Max Life Insurance Company Limited - Gurgaon

Job description
System Transition:
  • Handling the most important and critical transition of processes to Group Operations software. Working closely with IT and vendors for development needs. Detailed hands-on responsibility for business requirement gathering, analysis, testing and implementation of applications
  • Understand the detailed processes from functional and technical standpoint
  • Undertake business process mapping/re-engineering activities
  • Work with colleagues in IT to collectively fulfill the system delivery responsibilities on project, that have cross-functional inter-linkages
  • Responsible for preparing and tracking the Project Plans of the various ongoing projects
  • Should send regular updates on the status of various ongoing project


MIS & Analytics
Generation of various reports and dashboards. Effectively coordinate with the central MIS team to provide the output as desired by the Management or other departments

Compliance

Ensure Audis & Compliance are in place People Management – Lead and supervise the team of Full time employees and Outsourced team members. Continuously working on their development and getting best possible output. Driving Engagement within the team

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