Manager - Operations (Group Business)
Max Life Insurance Company Limited - Gurgaon

Job description
System Transition:
  • Handling the most important and critical transition of processes to Group Operations software. Working closely with IT and vendors for development needs. Detailed hands-on responsibility for business requirement gathering, analysis, testing and implementation of applications
  • Understand the detailed processes from functional and technical standpoint
  • Undertake business process mapping/re-engineering activities
  • Work with colleagues in IT to collectively fulfill the system delivery responsibilities on project, that have cross-functional inter-linkages
  • Responsible for preparing and tracking the Project Plans of the various ongoing projects
  • Should send regular updates on the status of various ongoing project

MIS & Analytics
Generation of various reports and dashboards. Effectively coordinate with the central MIS team to provide the output as desired by the Management or other departments


Ensure Audis & Compliance are in place People Management Lead and supervise the team of Full time employees and Outsourced team members. Continuously working on their development and getting best possible output. Driving Engagement within the team

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