In case of any incident leading to a valid claim under the policy, following steps should be taken:

  1. Take necessary steps to minimize the loss/damage.
  2. In case of fire, inform fire brigade immediately.
  3. In case of theft, larceny or burglary inform the police immediately along with a list of items stolen and their approximate value.
  4. Inform insurance company by phone or fax and in writing.
  5. Extend full co-operation to the surveyor appointed by the insurance Co. and provide necessary documents to the substantiate the loss. A claim form issued by the company is also to be submitted.
  6. In case any rights of recovery exist against any other party responsible for the loss, your rights of recovery have to be subrogated to the insurance company on payment of claim.


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