I had a small claim of my refrigerator stopped working. The claim is still pending with the claims department of ICICI Lombard. Does this now mean that I have to stay with ICICI Lombard for another year? I would much prefer to look for an alternative provider as I am not happy with how our claim is being handled... but wondering whether this would then cause even more trouble settling our claim.

Thanks in advance for your advice.

Shiv Kumar

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