Delayed Baggage Insurance claim - Am I eligible?

[CONFUSED]

I have some queries on the same -
1- Am I entitled to get any compensation?
2- For the compensation to whom I should approach?
3- Can I approach Consumer Court for their assistance?

Thank you,
Nikhil

1- Expert answer is good.
2- You would contact insurance company claim office.
3- If you have original bills (Q1) than if the insurance company is not paying you the claim amount, than ONLY go to consumer court.