I accidentally fooled by Citibank & BSLI people for selling me this policy in 2010. Already 3 yrs have passed, now I don't understand what to do, as I find it quite unattractive to keep the policy going for so long of 20 yrs' term. I asked them for a short term plan say 5 yrs only but upon receiving the documents it was all opposite. I tried calling those two guys but their phones were not reachable or they didn't answer. In my busy schedule I couldn't file a formal complain. Paying Rs 24000 annually is big for me. Can I make it paid-up after 3 yrs & policy remain continue?