1- The original bills and vouchers must be submitted along with all claims.
2- Bills/ Prescriptions/ vouchers/ reports/ discharge summary must contain the name of the person treated, the type of illness, details of the individual items of medical treatment provided and the dates of treatment.
3- Prescriptions must clearly show the medicines prescribed, the price and the receipt stamp of the pharmacy.
4- In the case of dental treatment, the bills/ vouchers/ reports must give the details of the tooth treated and the treatment performed.
5- For reimbursement of the extra costs of transporting the mortal remains to the Republic of India or of the costs of burial abroad, an official death certificate and a physician’s statement giving the cause of death.
6- For reimbursement of extra expenses of transportation of Insured Person to the Republic of India, a medical statement indicating the cause of illness and the necessity of the transportation. Medical statements from relations or spouses will not be accepted.
7- In case of loss of baggage, a Property Irregularity Report or other report usually issued by the carriers in the event of loss of baggage.
8- For personal liability, proof of judicial decision rendered by a court of law.
9- For Personal Accident, bills/ vouchers/ reports/ discharge summary, Death Certificate, First Information Report, Post Mortem Report, Legal Heir Certificate and such other documents as applicable.
10- Any other document(s) that the insurance company requires from the Insured Person to process the claim.